SERVICES

High Reliability Organisations: The Human Factor

Our clients operate in highly regulated working environments and recognise that operational efficiency is the biproduct of an informed safety culture.

Human Factors & CRM

We use seminar-style facilitated learning, case studies and group discussions to build knowledge of human factors and crew resource management.

SMS Integration

We advise and consult on implementation of CRM knowledge, skills and attitudes into your Safety Management System.

Simulation & Immersion

We observe and debrief scenario simulations to assess CRM skills, encourage best practice and highlight areas for improvement.

Recurrent Training and Development

We're partners for the life of your organisation, supporting continuous development throughout your workforce.

Understanding how errors are managed is as important, if not more important, than understanding the prevalence of different types of error
— Dr Bob Helmreich, Father of CRM (1937 -2012)

ABOUT

Learning from the Past to Improve the Future

A Lifetime of expertise in High Reliability Organisations (HROs).

We specialise in delivering training that is crucial for ensuring safety, efficiency, and enhanced performance in the workplace.

With over 120 years of collective experience, our team is built from specialists and professionals with extensive backgrounds in military, civil aviation training, and risk management.

Over decades of active duty, we've refined our core specialisations to include:

  • Root Cause Analysis: Delving deep into safety events to uncover underlying causes and prevent future occurrences.

  • HMI Assessments: Evaluating Human-Machine Interface (HMI) systems to enhance usability and safety.

  • Crew Resource Management (CRM): Optimising workplace efficiency, safety, and emotional intelligence through advanced CRM techniques.

  • SMS Effectiveness: Driving effectiveness in Safety Management Systems (SMS) to uphold industry standards and regulations.

Through sharing lessons learned "in-theatre" our team is united by a common goal; improving profitability and safety through refined CRM skills. Contact us to start the discussion.

Contact

Enquire About our Training Courses…

Send us an email to find out how we can help your organisation achieve it's safety goals.

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